When Should You Offer Your Client a Refund as a Doula?
Are you ready to explore the scenarios where offering a refund aligns with the best practices of a compassionate yet professional Doula practice?
If you've been trying to establish clear, professional boundaries about refunds that protect both your integrity and your client's satisfaction as a Doula, then get out a pen and paper; this episode is for you!
Every Friday, I answer your biggest questions right here on the podcast.
The 3 questions we answer in today’s episode are:
What would you do, as a doula, in the event that you miss a labor and arrive after the baby has been born?
I have two different businesses that I want to combine into a birthwork business. Can you help?
What do you do if you are not great at writing or good with wording? I avoid making a lot of content because of this.
To submit a question for next week’s podcast, click here.
If you're unsure when the right time is to offer your client a refund as a Doula, then you wanna listen up!
Resources mentioned:
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Meet your host, Kyleigh Banks, a side-gig doula turned CEO of a multi-six-figure birth-focused business. Her passion? Teaching birth nerds, like you, how to build an incredibly successful doula business that allows you to quit your day job, stay home with your kids, and most importantly, make a lasting impact on the world.